Terms of Service - Tokenized Timeshares
Last Updated Date: November 2nd, 2025
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- Volqa
These supplemental Terms of Service (“Tokenized Timeshare Terms”) are a binding legal agreement between you and Volqa, Inc. ("Volqa", "us", "we", or "our") that describes additional terms and conditions for Tokenized Timeshare Products and Services (“Tokenized Timeshare”) offered through the Volqa Platform. These terms add to the terms and conditions described under Platform Terms (available here). The Tokenized Timeshare Terms take precedent where an actual or potential conflict arises with respect to the purchase, sale, transfer, use of, or subscription to Tokenized Timeshare Products and Services. Notwithstanding any conflicting provision, any Purchase Agreement for a Tokenized Timeshare in which you are a party shall take precedence over all other agreements, including the Tokenized Timeshare Terms. Please read the Purchase Agreements carefully.
1. Purchases
When purchasing a Tokenized Timeshare, you will need to sign a Purchase Agreement that outlines your rights and responsibilities of owning the Tokenized Timeshare product. Upon signing the agreements, you will be prompted to either a) pay a Deposit amount securing your interest in the purchase, b) provide a credit card for an authorization (hold) placed for the full amount, or c) be redirected to a third-party escrow service or payment provider. Upon completing one of those steps, an order will be placed with Volqa for your purchase.
It is important to know that if a deposit is taken, it will be promptly transferred to an escrow agent or service following the procedure as specified in the Purchase Agreement. And if Volqa performs a credit card authorization hold, it will persist until either (a) the expiration of the Waiting Period, or (b) the cancellation of the order by you during the Waiting Period. If the order is cancelled during the Waiting Period, the funds will be released, and there won’t be any fees charged to you by Volqa.
Upon the expiration of the Waiting Period, Volqa will capture the authorized funds, which will result in a charge of the previously temporarily held funds.
1.1 Waiting Period
The Waiting Period will either be the Recission Period, as defined in the Purchase Agreement, or the time it takes for the Vendor to process the order and initiate the issuance of the Vacation Club membership to the Customer. Unfortunately, we cannot issue refunds after the Waiting Period expires, as the transaction would have been consummated; therefore, we lack the authority to revoke the Buyer’s acquired interests.
1.2 Other Fees & Costs, Including Recurring
It’s important to note, that a Tokenized Timeshare purchases requires you to pay additional fees and costs. These fees and costs are charged and managed by the Resorts. The fees and costs are recurring. Refer to the Purchase Agreement for more information. It is your duty to read that information carefully, and if there is any concern, please contact us at support@volqa.com.
2. Redemption & Usage
Once the purchase has been completed, you can exercise your rights associated with the Tokenized Timeshare. You will also be assigned a Web3 Digital Token, which will provide notice to the resort that you have rights associated with the Tokenized Timeshare, including reselling the timeshare. You may further utilize the first-party services available on the Volqa Marketplace (Volqa.com) as well as services offered via third-party sites. Your enjoyment of the Tokenized Timeshare will cease if it is resold, transferred, or cancelled.
3. Resale Listings
By using the Digital Token, through the Volqa Marketplace or other sites, you can signal your intention to list the Tokenized Timeshare for sale. It will then be marked as listed at the price you specify, and other Customers can place a Purchase order for the Tokenized Timeshare associated with the Digital Token.
During the Purchase process, you will be asked to sign the same Purchase Agreements that the Buyer will be signing. Upon a successful completion of the Purchase processes, the Tokenized Timeshare, along with its rights and responsibilities, will be transferred to the Buyer.
If the Purchase process fails to be completed, you will continue being responsible for the obligations associated with the Tokenized Timeshare and will continue to be able to enjoy the rights.
3.1 Digital Token during Purchase Process
Once the Purchase process begins, the Digital Token will either be tagged or assigned to an intermediary Smart Contract for the duration of the process. This means that you will not be able to use the Digital Token to signal intent with respect to the Tokenized Timeshare and should rely on the Purchase process steps to complete or cancel (if applicable) the process.
4. Other Terms and Conditions
The terms and conditions in Tokenized Timeshare Terms are supplemental to the terms and conditions defined in Platform Terms & Additional Terms, and omission in Tokenized Timeshare Terms of any term and/or condition specified in other locations does not represent waiver or exclusion of that term and/or condition.

