Effective Date: November 11^th, 2024

Introduction

This Privacy Policy explains the data collection and usage practices of Volqa Inc (hereinafter referred to as "Volqa," we, us or our) by the means of your interaction with websites, applications, smart contracts, distributed blockchain applications (DApps) and other offerings from Volqa (collectively, the “Volqa Platform”). By providing your personal information to Volqa Platform, you are consenting to the information collection and use practices described herein.

Information We Collect

To create a new member account on Volqa platform, we may require, but not limited to: your first name, last name, email, and password. Additional information may be required, depending on your specific interactions with the Site.

Use of Your Personal Information

We collect and use your personal information to provide you with the ability to register an Account with Volqa Platform to make purchases, place offers, and list for resale on Volqa Platform. We additionally collect and use your information when you contact us for Customer Support, and/or signup for our Newsletter. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.

Third-Party Login Providers

During registration, you may choose to create an account on our Site using external credentials, such as Facebook, Google+, or Microsoft accounts. When you do so, we will request access to basic information, including your first name, last name, and email address. You can revoke this access at any time by removing the Site's access from your third-party account settings.

Address & Contact Information

When making a purchase, we collect your first name, last name, email, billing address, and contact phone number. This information is stored as part of your order details; and if you are signed in to your user account at the time of purchase, linked to your account for future order retrieval. You can manage this information on the "My Account" page.

Financial Information

For payment, you may choose to provide your credit card information for order processing. Please note that we may store credit card numbers. Alternatively, you can use an external payment method (such as Stripe) for secure payment processing, where we do not have access to your financial information.

Sharing Information with Vendors

For some products or services that you may purchase on our platform, we will share the information we collected with the Vendor providing the product or service. This information will be shared solely for the purposes of delivering to you the product or service. This information may be used to provide you with an enhanced, customized experience.

Cookies

We use cookies to enhance your experience on the Site. These cookies store some of your viewing preferences and maintain your login session while you browse the site. We also use session cookies that expire after you leave the site. None of these cookies store your personal information, including your login and password.

Anonymous Information

In addition to personal information, we collect certain anonymous information about your visit, including the date and time of access and the Internet address from which you linked to our site. This information is not personally identifiable and helps us improve and administer the Site.

Information Collected by Third-Party Services

We use third-party service providers to serve ads on behalf of the Site across the Internet. These providers may collect anonymous information about your visits to the Site and interactions with our products and services. They may also use this information to customize advertisements for you. Anonymous information is collected through pixel tags, a standard technology used by most major websites.

Limiting Use, Disclosure, and Retention

We will only use or disclose your personal information in accordance with the purposes for which it was originally collected, unless you provide explicit consent or when required or permitted by law.

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

Email Addresses

Email addresses collected during the sign-up process are not made publicly available except as stated in this Privacy Notice. Your email address is used to confirm your identity and communicate with you via email. We do not provide third parties with your email address unless you specifically authorize it.

Security

The security of your data is important to us but no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Links to Other Websites

This Privacy Notice applies solely to information collected on this Site. We are not responsible for the privacy practices or content of other websites linked from Volqa.com. We encourage you to review the privacy policies of each website you visit before providing any personally identifiable information.

Do Not Track Signals

Some web browsers offer a "Do Not Track" ("DNT") feature to signal that a user does not want their online activity tracked. Since DNT signals are not yet uniform, and not all browsers offer this feature, Volqa.com does not currently recognize or respond to DNT signals.

Governing Law

This Privacy Notice, your use of the Volqa Platform, and all related matters are governed solely by the laws of the state of Delaware, USA, and applicable federal laws of the USA, excluding any rules of private international law or conflict of laws that would lead to the application of any other laws.

Specific Rights: California, Virginia, Connecticut, Utah, and Colorado

If you are a California, Virginia, Connecticut, Utah, or Colorado resident, your respective data protection laws (CCPA, CPRA, VCDPA, CTDPA, UCPA, and CPA) allow you or an authorized agent on your behalf to make certain requests about your personal information:

• Request information about the categories of personal information we collect or disclose about you; the categories of sources of such information; the business or commercial purpose for collecting your personal information; and the categories of third parties with whom we share/disclose personal information. Such information is also set forth in this Policy.
• Provide access to and/or a copy of certain information we hold about you.
• Delete certain information we have about you.
• Provide you with information about the financial incentives that we offer to you, if any.
• Correct inaccurate personal information.
• Limit the use and disclosure of sensitive personal information.
• Prevent the use of data to profile you.
• Opt out of processing of personal data for targeted advertising purposes.

Please note that certain information may be exempt from such requests under California, Virginia and Colorado law. For example, we need certain information in order to provide the Services to you. We also will take reasonable steps to verify your identity before responding to a request. You are also permitted to designate an authorized agent to subject certain requests on your behalf. To verify that your agent has been authorized to make a request on your behalf, we may require them to provide us with a signed written authorization or a copy of a power of attorney.

Privacy laws prohibit you from being discriminated against (as provided for in applicable laws) for exercising your rights under those laws.

You can contact us about your privacy-related concerns or to exercise any of your rights by contacting us here support@volqa.com.

Changes to This Privacy Notice

We may periodically update this Privacy Notice. For material changes, we will provide prominent notice on our website or directly send notifications. We encourage you to periodically review this Privacy Notice to stay informed about how we protect the personal information we collect. Your continued use of the service constitutes your agreement to this Privacy Notice and any updates.

Contact Us

If you have any questions about this Privacy Policy or would like to exercise any of your rights, please contact us:

By email: support@volqa.com